Levels of user involvement

BE The user not only supplies information to the developers, but also is part of the development team generating ideas and prototypes.
4 tähteä TEST Users can test products for instance at home or in a real environment.
3 tähteä WATCH Users are invited to focus groups, for example.
2 tähteä HEAR We ask and listen to what the user thinks of the product or service.
1 tähti IMAGINE We imagine what the user might think and make assumptions based on our own knowledge of, belief in or know-how of the matter.

– Dagestad 2007

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